If you enable DX10 mode and cannot see the character models at select, and only the '2D' items like menus etc. I enabled DirectX 10 when the game asked if I wanted to, but now when I get to character select I can't see my characters? Note: You will not be able to change this if your system does not meet the criteria.(Click 'Accept' and restart the game to have it apply the change.) Click the drop-down next to 'Graphics Hardware Level' and choose either DirectX 9, 10 or 11 mode.

Log into the game to character select and open the Options menu.Also, you can enable these options manually (only if they are available) using these steps: If your system meets those criteria above, the game should detect this at launch and ask if you want to enable them. To determine if your graphics card is a model that supports DX10 or 11, check with the card or 'chipset' (e.g.The 'DirectX Diagnostic' panel that opens will list the 'Operating System' and installed DirectX Version.

Click on the Windows 'Start' button and click into 'Start Search' and type 'dxdiag' (no quotes) and hit Enter.

The game needs to be able to detect the three items above as available to be able to allow the option to use them.

Your Graphics Card needs to be a model that supports DX10/11 graphics in games.

DirectX 10 or 11 has to be installed and updated.

Your Operating System needs to be either Windows Vista or Windows 7.

To be able to utilize DirectX 10 or 11 Graphics in game (DDO or LOTRO), your system needs to meet the following criteria:

Directx 11 online installer